'difficult' clients

[NancyCarter]

...we've all had them. I found this great article on the topic.

http://www.graphicdefine.org/issue4/4easylessons

The primary principle is one I taught my kids. It applies to every areas of my life, not just work:

"You can't change someone else's behavior. You can only change your own."

I love these kinds of articles - they are as important to by business as those about design. My portfolio and work quality play a huge role in acquiring new clients, but communication in interpersonal skills play the largest part in keeping them.

Have a great Friday everyone!

[Maxson]

Nice little article, but you can go real deep and read Dale Carnegie