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need technical advice with adobe dvd :(
hello DC friends
i have this huge problem that i don't know how to fix it with adobe products
i've set up my windows recently ..i had an old version of illustrator (cs2) on my pc..UN-installed it ..
then i copied the files from the adobe CS3 Master collection DVD to my pc..i started the set up process..i choosed ai & ps cs3 from the adobe collection list..
i finished the process and i only find 3 or 4 adobe programs that i didn't even check in the list (acrobat & 2 or 3 more programs that i don't need..)
now i tried to re install ..but it give me this message:
U can only install one adobe product at a time. please complete the other installation before attempting to install adobe creative suite 3 master collection
tried also to uninstall but nothing happen..& in common files of adobe i can't delete the acrobat files donno why!!
is it happening bcuz i had the ai cs2 .after i got disappointed with the cs3 package i tried to re set up cs2 but with no activation this time..then retried to install cs3 ..could that be it??
i could really use a help..this DVD coast me a little fortune X(
THANX
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I think you need to call adobe and get a new activation code, they will cancel out your previous and issue a new one
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thanks sharie..but i don't think my problem is with activation bcuz i didn't reach this far with cs3 products..i didn't even started the programs to activate them..the problem is that i can't find them after the set up finished.!!
i'm really confused ..i think i'll contact adobe after all!!
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don't fret, I think I recall having tons of issues with the installation of CS3 (and for that matter for many of the cs releases). You may want to uninstall all CS related adobe apps, triple check to be sure they're all "really gone" and then do a clean install for CS3. I think there are plenty of related issues within the Adobe forums. Try searching their forums (or google) for your specific error message and see if you can find some more specific help that way.
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THANKS PAUL..i should try that now ..since nothing else working
will aslo see about adobe forums..they should have some answers !!
thanks every one
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