Jump to content

  • Free consultations and support
  • Live chatClick Here for Live Chat
  • Call ico 1888-906-1888
    Phone support: Open

    Ready for your call :)

    Our business hours:

    Mon — Fri, 2am — 8pm (EST)

    US & EU support teams

    Phone support: Closed

    We are back in: 1h 20m

    Our business hours:

    Mon — Fri, 2am — 8pm (EST)

    US & EU support teams


payment under review

under review payout

  • This topic is locked This topic is locked
&nsbp;

#1 dan09

dan09

    Junior Member

  • Designer
  • 7 posts

Posted 16 January 2021 - 06:24 PM

payment is being reviewed, how long will it take?
I have made a Payout request to Paypal starting January 4, now it's January 17, how much longer do I have to wait?



#2 sharie

sharie

    Admin

  • Administrators
  • 21752 posts

Posted 16 January 2021 - 08:25 PM

HI there

We send payments once a week, every Thursday. If your payout is on review could be for one or more reasons

1.This is your first win/payout
2.clipart review
3.low number of entries and contests entered
4.been inactive for then all of sudden back and win... we review this because we want to make sure you are you and no one hacked your account.
5. active infractions since last payout... infractions will always delay your payout so please follow rules and guidelines

I try to have payments under review cleared for the next payout

Thank you



Like us on facebook


#3 banyuceano

banyuceano

    Junior Member

  • Designer
  • 12 posts

Posted 17 January 2021 - 01:32 AM

I have the same problem, I made a payout request to Payoneer on January 4, but until now it has not entered my Payoneer account, even though my infraction point is 0. the status is pending

 

Thanks


  • andricasp likes this

#4 dan09

dan09

    Junior Member

  • Designer
  • 7 posts

Posted 18 January 2021 - 04:38 AM

how long usually?



#5 banyuceano

banyuceano

    Junior Member

  • Designer
  • 12 posts

Posted 24 January 2021 - 10:38 PM

I'm done, thanks



#6 imaliq

imaliq

    Junior Guru

  • Designer
  • 300 posts

Posted 25 January 2021 - 08:20 PM

HI there

We send payments once a week, every Thursday. If your payout is on review could be for one or more reasons

1.This is your first win/payout
2.clipart review
3.low number of entries and contests entered
4.been inactive for then all of sudden back and win... we review this because we want to make sure you are you and no one hacked your account.
5. active infractions since last payout... infractions will always delay your payout so please follow rules and guidelines

I try to have payments under review cleared for the next payout

Thank you

permission to ask, does this reason also apply to 1-on-1 projects? thanks.



#7 sharie

sharie

    Admin

  • Administrators
  • 21752 posts

Posted 26 January 2021 - 06:17 PM

permission to ask, does this reason also apply to 1-on-1 projects? thanks.

Hi there

 

This applies to all payout requests

 

Thank you and good luck in the contests



Like us on facebook


#8 imaliq

imaliq

    Junior Guru

  • Designer
  • 300 posts

Posted 26 January 2021 - 07:25 PM

thank you, I understand and hopefully it won't be too long to wait, I have a 1-on-1 project, the first one and also active infractions .... I hope CH can review the finalization quickly.



#9 gutierrezdesign2019

gutierrezdesign2019

    Senior Member

  • Designer
  • 122 posts

Posted 27 January 2021 - 02:49 AM

Hello, I have sent several emails with no response yet ... I was selected as the winner in the "1Seventeen" logo contest. I sent the original files on 01/18/2021, more than a week has passed and to date they have not been approved ... how long should I wait for my payment to be released, thank you !!!



#10 sharie

sharie

    Admin

  • Administrators
  • 21752 posts

Posted 27 January 2021 - 11:14 PM

Hello, I have sent several emails with no response yet ... I was selected as the winner in the "1Seventeen" logo contest. I sent the original files on 01/18/2021, more than a week has passed and to date they have not been approved ... how long should I wait for my payment to be released, thank you !!!

Please list the ch username and or correct contest title/name   please share url

 

Thank you



Like us on facebook


#11 gutierrezdesign2019

gutierrezdesign2019

    Senior Member

  • Designer
  • 122 posts

Posted 28 January 2021 - 02:45 AM

Please list the ch username and or correct contest title/name   please share url

 

Thank you

 

CH: rbrumleu

 

Contest Title: 1 Seventeen

 

https://www.designco...ign/1-seventeen

 

I would appreciate it if you could inform me how you can solve my case

 

Thank you



#12 biancav

biancav

    Junior Member

  • Designer
  • 14 posts

Posted 28 January 2021 - 02:03 PM

Hello, I have made a payout request on January 13 but until now is still under review. Why does this happen? Thanks kindly.



#13 sharie

sharie

    Admin

  • Administrators
  • 21752 posts

Posted 28 January 2021 - 03:46 PM

HI there  

biancav
 

 

Your case

 

 

61417 Contest "Soap A Go-Go", prize $353 Completed 2018-12-30 19:40:42 353 $353.00

 

This is prize from 2018 it is 2021, There is absolutely NO reason to wait longer than 2 weeks to contact with us  or make a payout request. Our TOS is clear, you have  1 yr to make a payout request.  While we are very sorry this has happened to you we are not a bank , we do not hold money indefinitely for you. You have had more than enough time to request a payout.  Please do not wait to make payout requests

 

 

We send payments once a week, every Thursday. If your payout is on review could be for one or more reasons

1.This is your first win/payout
2.clipart review
3.low number of entries and contests entered
4.been inactive for then all of sudden back and win... we review this because we want to make sure you are you and no one hacked your account.
5. active infractions since last payout... infractions will always delay your payout so please follow rules and guidelines

6. or the above reason of waiting 3 yrs

I try to have payments under review cleared for the next payout

Thank you



Like us on facebook


#14 dan09

dan09

    Junior Member

  • Designer
  • 7 posts

Posted 28 January 2021 - 03:57 PM

what about my case?

https://www.designco...ishing-charter/

I have made a Payment request to Paypal January 4th, and until now the status is still "under review" :(.

To be honest I refrain from entering the contest again, before this payment is completed (to make sure everything is going well).

thank you



#15 sharie

sharie

    Admin

  • Administrators
  • 21752 posts

Posted 28 January 2021 - 08:03 PM

what about my case?

https://www.designco...ishing-charter/

I have made a Payment request to Paypal January 4th, and until now the status is still "under review" :(.

To be honest I refrain from entering the contest again, before this payment is completed (to make sure everything is going well).

thank you

Your payout is still on review because that fish was reported as clipart,   Im working to clear this so you CAN be paid!  Im searching, reviewing trying to prove your fish is not clipart. I work reviews as fast as I can.  Thi8s is your first win as well

 

We have these rules for very specific reasons



Like us on facebook


#16 gutierrezdesign2019

gutierrezdesign2019

    Senior Member

  • Designer
  • 122 posts

Posted 29 January 2021 - 03:39 AM

CH: rbrumleu

 

Contest Title: 1 Seventeen

 

https://www.designco...ign/1-seventeen

 

I would appreciate it if you could inform me how you can solve my case

 

Thank you



#17 sharie

sharie

    Admin

  • Administrators
  • 21752 posts

Posted 29 January 2021 - 03:55 PM

CH: rbrumleu

 

Contest Title: 1 Seventeen

 

https://www.designco...ign/1-seventeen

 

I would appreciate it if you could inform me how you can solve my case

 

Thank you

Please check your finance page

 

Thank you



Like us on facebook


#18 gutierrezdesign2019

gutierrezdesign2019

    Senior Member

  • Designer
  • 122 posts

Posted 29 January 2021 - 03:59 PM

Please check your finance page

 

Thank you

Ready already released the award, thank you



#19 dan09

dan09

    Junior Member

  • Designer
  • 7 posts

Posted 05 February 2021 - 12:40 AM

Your payout is still on review because that fish was reported as clipart,   Im working to clear this so you CAN be paid!  Im searching, reviewing trying to prove your fish is not clipart. I work reviews as fast as I can.  Thi8s is your first win as well

 

We have these rules for very specific reasons

ok, thanks for the explanation ... it makes sense to me because there are a lot of fish like that on Google, but I made the fish myself (even though in a position that is often used), because after I gave an alternative image of another fish, the Contest holder was not want.



#20 dan09

dan09

    Junior Member

  • Designer
  • 7 posts

Posted 11 February 2021 - 12:57 PM

finally payment has been received ... thank you







Also tagged with one or more of these keywords: under review, payout

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users