Jump to content

  • Free consultations and support
  • Live chatClick Here for Live Chat
  • Call ico 1888-906-1888
    Phone support: Open

    Ready for your call :)

    Our business hours:

    Mon — Fri, 2am — 8pm (EST)

    US & EU support teams

    Phone support: Closed

    We are back in: 1h 20m

    Our business hours:

    Mon — Fri, 2am — 8pm (EST)

    US & EU support teams


Not receiving emails or onsite notifications


  • Please log in to reply
&nsbp;

#1 sharie

sharie

    Admin

  • Administrators
  • 21753 posts

Posted 16 May 2017 - 11:18 PM

hI there

 

Anyone not receiving emails?, are the emails going to spam folder? What about onsite notifications?

 

We need to know  your email program

 Your o/s  a mac or widows, browsers you use

 

what emails are you NOT receiving?

What notifications are you NOT receiving

 

When did this problem begin?

 

Thank you


  • lalelemu likes this

Like us on facebook


#2 Yulistina

Yulistina

    Guru

  • Designer
  • 665 posts

Posted 17 May 2017 - 05:56 AM

My email is no problem (everything is fine).

But i have a problem, i can not reply any feeback CH in page comment (Reply button is off).
I use the Mozilla Firefox and Google Chrome browser and have deleted cache & cookies (with cCleaner), it still does not work.

Whereas the Reply button comment in page finalization just works fine and I can reply to the CH comments in page finalization.

Hello everyone, does anyone have the same problem?
And is there a solution?

Thanks


  • lalelemu likes this

#3 hollander

hollander

    Guru

  • Designer
  • 863 posts

Posted 17 May 2017 - 06:37 AM

Win, Mozilla Firefox

Common notifications without problems
Do not receive notifications about the response of the CH in the finalization chat.
The reply button does not work (in general comments its ok, but on the image page not active)


  • maxx and lalelemu like this

#4 LotusBlue

LotusBlue

    Junior Member

  • Designer
  • 11 posts

Posted 23 May 2017 - 04:02 AM

Hello There,

 

I have the same problem about not receiving response of CH in the finalization page and also I can't reply to CH's feedback on the image page. I can only reply on general comment section but not all CH's feedback appears in general comment section.

 

I use windows and google chrome browser. I do not remember when exactly this error began but i think it started some time before the latest Design Contest website upgrade.

 

Is this a common error or maybe the problem is on my setting set up?

 

 

Thank You.

 

P.S Please pardon my English.


  • lalelemu likes this

#5 graphman

graphman

    Member

  • Designer
  • 876 posts

Posted 27 May 2017 - 06:49 PM

Can't reply to; or make comments "one-on-one" when CH comments on my design.

 

Thanks






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users