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Request payout


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#1 gieantik

gieantik

    Junior Member

  • Designer
  • 2 posts

Posted 11 March 2020 - 06:06 AM

Hello.How long does it take for a request payout?
Because i have submitted a request payout since march 2, 2020 and it is still pending.

#2 Babba

Babba

    Lead Moderator

  • Designer
  • 25,351 posts

Posted 11 March 2020 - 09:09 PM

Hi,

please read: https://www.designco...nt-information/

 

We send  payments once a week, every Thursday. If your payout is on review could be for  one or more reasons

 

1.This is your first win/payout

2. Active or new infractions

3.clipart review

4.low number of entries and contests entered

5.been inactive for then all of sudden back and win...  we review this becasue we want to make sure you are you and no one hacked your account. 

 I try to have  payments under review cleared  for the next payout - Admin 

 

Since this is your first win and have active infraction points, it has to go under review. Please be patient. 


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#3 gieantik

gieantik

    Junior Member

  • Designer
  • 2 posts

Posted 02 April 2020 - 07:32 PM

Hi, @babba
how long do you need, remember this is from 2 March 2020.

please, I really need it
and I have the right to the money, I am the winner ...

#4 sharie

sharie

    Admin

  • Administrators
  • 20,500 posts

Posted Yesterday, 05:23 PM

HI there

 

Please read

.

https://www.designco...nt-information/

 

 We send payments  one time a week on Thursday

 

  your payout came in after Thursday payouts  so it fell on the next weeks payouts,  This is your first win  so you had a 1 week auto hold

 

then add the two serious infractions you have

 

All infractions will delay your payout.

 

So  as the article states  The reviews try to be completed within a week.  This can take longer sometimes.

 

If you want to prevent delays  then follow the rules and guidelines. 

 

Your payout should complete with next weeks payouts

 

 

Please understand...  The reviews are secondary at the moment because we have many sick designers unable to complete finalization, that means I get to complete this  for the designer and contestholder , I do those first  then review the designers payouts  so please understand I will get to the reviews asap, your payout should complete for Thursday payouts

 

Thank you


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