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Payment requested but not paid yet

payment issue

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#1 max001

max001

    Junior Member

  • Designer
  • 4 posts

Posted 12 March 2021 - 08:59 AM

Hi 

 

I won the contest "Realtor" and the file has been uploaded two weeks ago. Each process has been over for payment and yesterday's payment should be transferred to PayPal but it does not happened. I have done an email and tried to contact chat support but not getting any response. I got my first payment very smoothly but not in this payment.
 
I request the admin to please check my issues and try to solve this issue so I get paid as soon as possible.
 
Thanks
 
max001

 



#2 sharie

sharie

    Admin

  • Administrators
  • 21752 posts

Posted 15 March 2021 - 08:06 PM

HI there

 

you were replied to in live chat, I replied to two of your live chats

 

 Even though this is your second win  the added week delay is due to the time between requests, 

 

your payout dated 3/4 came in "AFTER" Thursday payouts, that put it on the  3/1 payouts, the time between payouts  placed the payout on this weeks payouts

 

Your very first payout had auto 1 week hold/review as well

 

 


We send payments once a week, every Thursday. If your payout is on review could be for one or more reasons

1.This is your first win/payout
2.clipart review
3.low number of entries and contests entered
4.been inactive for then all of sudden back and win... we review this because we want to make sure you are you and no one hacked your account.
5. active infractions since last payout... infractions will always delay your payout so please follow rules and guidelines

I try to have payments under review cleared for the next payout

Thank you



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#3 max001

max001

    Junior Member

  • Designer
  • 4 posts

Posted 16 March 2021 - 01:01 PM

Thank you very much



#4 harry07

harry07

    Junior Member

  • Designer
  • 26 posts

Posted 25 February 2022 - 07:28 AM

admin please check my financial page, it's been almost 2 weeks and haven't received the funds, can admin help with pending funds, thank you


#5 zack84

zack84

    Member

  • Designer
  • 94 posts

Posted 28 February 2022 - 01:11 PM

I made a withdrawal 02/10/2022 until now it hasn't arrived in my financial account, ID 77495. Can I receive my payment this Thursday, thank you...



#6 harry07

harry07

    Junior Member

  • Designer
  • 26 posts

Posted 01 March 2022 - 04:41 AM

please check admin

 
 
 
 
thank you


#7 monski

monski

    Junior Member

  • Designer
  • 17 posts

Posted 04 March 2022 - 02:17 PM

hi 

I also have encountered the same problem with my co -designers. Its been 2 weeks now ( Feb. 19 } since I make a payout request, but until  now there is no notification for me that my payout request was sent to my PayPal account.  Admin please help! - here' my pending payout ID 77611.

 

                                                                       Thank you!  - monski   






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