Hi there,
I'd like to know if there is a way to access previous communication with contest holders after they accept the files of the winning design and approve them.
In other words, if they answer a question and immediately after approve the files,
can I still access their comments?
If so, please let me know how to access them.
Access to Previous Communication with CH
Hi there,
I'd like to know if there is a way to access previous communication with contest holders...
&nsbp;
#2
sharie
-
- Administrators
-
- 21827 posts
Admin
#4
sharie
-
- Administrators
-
- 21827 posts
Admin
#5
DesignByLenny
-
- Designer
- 70 posts
Member
Posted 16 April 2014 - 11:24 AM
I'll be more specific:
How can designers who won a contest access the "minor fix communication area in finalization"
after the contest has closed and finalized?
After the contest has closed and finalized, the link under the PORTFOLIO page disappears.
I was able to access it via a link which was included in one of the emails,
but I'd like to know if there is a way to access it via your web interface.
Thank you,
Lenny
How can designers who won a contest access the "minor fix communication area in finalization"
after the contest has closed and finalized?
After the contest has closed and finalized, the link under the PORTFOLIO page disappears.
I was able to access it via a link which was included in one of the emails,
but I'd like to know if there is a way to access it via your web interface.
Thank you,
Lenny
#6
sharie
-
- Administrators
-
- 21827 posts
Admin
Posted 16 April 2014 - 02:24 PM
I answered this this in my first reply
"No we do not have a way fro designers to contact the ch after the contest has closed and finalized. If you have something or need to message the contestholder let us know and we can let the ch know"
and you replied
"Hi Sharie,
I didn't ask about contacting the ch after the contest has closed and finalized.
I asked if there is access to comments which have already been written during the finalization process.
Thank you,
Lenny"
"No we do not have a way fro designers to contact the ch after the contest has closed and finalized. If you have something or need to message the contestholder let us know and we can let the ch know"
and you replied
"Hi Sharie,
I didn't ask about contacting the ch after the contest has closed and finalized.
I asked if there is access to comments which have already been written during the finalization process.
Thank you,
Lenny"
Like us on facebook
#7
HappyGD
-
- Designer
- 2731 posts
Moderator
Posted 16 April 2014 - 02:41 PM
I think what Lenny is referring to is when the CH writes a message to the designer, but then releases the prize immediately, there is no direct way to access the finalization page in order to view what the CH wrote. I think.. ?
#8
sharie
-
- Administrators
-
- 21827 posts
Admin
Posted 16 April 2014 - 02:48 PM
yes...and I replied to him ""No we do not have a way for designers to contact the ch after the contest has closed and finalized. If you have something or need to message the contestholder let us know and we can let the ch know""
No there is not a way, if there is something that needs to be replied to or comments on then send us a message either in chat with mods or the helpdesk
No there is not a way, if there is something that needs to be replied to or comments on then send us a message either in chat with mods or the helpdesk
Like us on facebook
#10
DesignByLenny
-
- Designer
- 70 posts
Member
Posted 17 April 2014 - 09:00 AM
Hi there,
There is a difference between viewing previous comments
and adding new comments!
While I understand from your reply that designers can't contact
the CH after the contest has closed and finalized,
I'd like to know if there is a way to only view the old comments.
The finalization page exists and I can access it from a link sent to my email.
Indeed, I can't add new comments, but I can view the old comments.
I try to figure out if there is a way to access it from your interface.
Thank you,
Lenny
There is a difference between viewing previous comments
and adding new comments!
While I understand from your reply that designers can't contact
the CH after the contest has closed and finalized,
I'd like to know if there is a way to only view the old comments.
The finalization page exists and I can access it from a link sent to my email.
Indeed, I can't add new comments, but I can view the old comments.
I try to figure out if there is a way to access it from your interface.
Thank you,
Lenny
#14
HappyGD
-
- Designer
- 2731 posts
Moderator
Posted 19 April 2014 - 08:04 PM
Hi Lenny. Sorry, we misinterpreted what you were asking. If you just need to review the finalization (not contacting the contest holder), then add "/final" (without quotations) at the end of the contest url. One of the admin here told me to do this one time when I needed to re-download source files for an older contest.Thank you for your reply.
I know that you develop a new website
and hope you will consider adding a
button which directs users to this page.
An example for the science fair poster you made:
http://www.designcon...<br /></strong>
Don't worry only you can view this page. But hopefully this is what you are referring to
#15
sharie
-
- Administrators
-
- 21827 posts
Admin
Posted 19 April 2014 - 10:44 PM
DesignByLenny it is still best to contact admin or support through chat with mods or helpdesk if you need something from a closed finalization page. We have no problem contacting the contestholder if needed. We have had clients finalize and close before final files were submitted among other issues or reason for contact.
I know it is not safe to assume, but I will assume the reason why this finalization closes is to encourage the client to contact you by "hire" designer button if more work is needed. We have also had some dishonest designers post in the finalization area after close for various reasons, such as sending message of email contact, to not speaking nice to the client so those are other reasons this area closes.
The finalization and closing will be different with our new site that will be released sometime in June, I am not quite sure what the process will be yet as it is still in development.
I know it is not safe to assume, but I will assume the reason why this finalization closes is to encourage the client to contact you by "hire" designer button if more work is needed. We have also had some dishonest designers post in the finalization area after close for various reasons, such as sending message of email contact, to not speaking nice to the client so those are other reasons this area closes.
The finalization and closing will be different with our new site that will be released sometime in June, I am not quite sure what the process will be yet as it is still in development.
Like us on facebook
#16
DesignByLenny
-
- Designer
- 70 posts
Member
Posted 20 April 2014 - 04:14 AM
Hi HappyGD 
Thank you so much for taking the time to explain this issue
I figured out from the link in my email that adding "/final" at the end of the contest url will work.
I just wanted to check with you if there is a user-friendly way to access this page via your interface.
Thank you again,
Lenny
Thank you so much for taking the time to explain this issue
I figured out from the link in my email that adding "/final" at the end of the contest url will work.
I just wanted to check with you if there is a user-friendly way to access this page via your interface.
Thank you again,
Lenny
#17
DesignByLenny
-
- Designer
- 70 posts
Member
Posted 20 April 2014 - 04:31 AM
Hi Sharie
Thank you for your reply
I think that navigating the website is much more convenient than going back and forth
from an email account to the website. This is the only reason why I tried to check with you
if there is a button / link which directs to the finalization page.
Since there is no way to add comments on a closed finalization page,
I don't see any harm in allowing designers to access it.
Thank you again,
Lenny
Thank you for your reply
I think that navigating the website is much more convenient than going back and forth
from an email account to the website. This is the only reason why I tried to check with you
if there is a button / link which directs to the finalization page.
Since there is no way to add comments on a closed finalization page,
I don't see any harm in allowing designers to access it.
Thank you again,
Lenny
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users
