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FInalization upload zip file stuck.


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#1 mahdiduri37

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Posted 03 September 2020 - 09:56 AM

Hi, DC. In finalization page, while I was going to upload the zip file, its stuck in 100%, so I was not able to move to next step. is this any influence from new website system? please help.



#2 sharie

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Posted 11 September 2020 - 05:59 PM

HI there

 

HAs this issue been resolved?



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#3 mahdiduri37

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Posted 13 September 2020 - 07:26 AM

Yes it has. thank you.



#4 sharie

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Posted 14 September 2020 - 06:24 PM

Thank you for updating


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#5 akasemiotik4

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Posted 06 November 2021 - 06:56 PM

Hi admin sharie. can you help me? On the finalization page, I can't Modify Finalization Files



#6 imaliq

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Posted 06 November 2021 - 08:43 PM

yes, i experienced it too, i have sent the change file as requested by CH, preview and source file, and re-signed the agreement,

everything seems fine, but CH confirms that haven't received the file, can admin help me, thanks

here's the link: https://www.designco...s/finalization/



#7 Babba

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Posted 07 November 2021 - 12:14 AM

@akasemiotik & imaliq - please be patient. Admin Sharie will reply as soon as she can. 


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#8 sharie

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Posted 07 November 2021 - 01:21 AM

Hi admin sharie. can you help me? On the finalization page, I can't Modify Finalization Files

HI there

Please list the contest you need finalization help with  :)

 

Thank you


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#9 sharie

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Posted 07 November 2021 - 01:21 AM

yes, i experienced it too, i have sent the change file as requested by CH, preview and source file, and re-signed the agreement,

everything seems fine, but CH confirms that haven't received the file, can admin help me, thanks

here's the link: https://www.designco...s/finalization/

Please try to  upload your zip file now

 

Thank ,you


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#10 akasemiotik4

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Posted 07 November 2021 - 05:32 AM

thanks sharie and baba i'm done


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#11 imaliq

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Posted 08 November 2021 - 10:41 AM

sorry to bother you sharie,
I have modified the file three times and sent (uploaded) the file, but CH still says it hasn't received it,
I don't understand what happened, all buttons and controls and notifications work normally, is it possible that CH doesn't understand how it works or how ,
please help, thank you.


#12 sharie

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Posted 08 November 2021 - 09:38 PM

 

sorry to bother you sharie,
I have modified the file three times and sent (uploaded) the file, but CH still says it hasn't received it,
I don't understand what happened, all buttons and controls and notifications work normally, is it possible that CH doesn't understand how it works or how ,
please help, thank you.

 

HI there

I posted and emailed the ch  you will see in finalizationalso please try to upload again but name the zipped file something new as well as use trash can to remove old one and completely sign the cta form again

 

  please let me know if this works



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#13 imaliq

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Posted 08 November 2021 - 10:15 PM

thanks, I have done as your instructions and signed the form, but I don't know if CH can accept it,

one thing I want to ask, is there any effect on the design change because what CH is asking for is my other entries not changes to the entries won ?



#14 sharie

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Posted 09 November 2021 - 04:34 AM

thanks, I have done as your instructions and signed the form, but I don't know if CH can accept it,

one thing I want to ask, is there any effect on the design change because what CH is asking for is my other entries not changes to the entries won ?

Hi there

 

no would not cause issue at all, this happens all the time



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#15 imaliq

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Posted 09 November 2021 - 09:03 AM

thank you sharie, I have been helped a lot, hopefully there will be no more problems in this finalization process.






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