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After 3 weeks not transferred withdrawal money

payment clearence withdrawal money

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#1 AlamgirH

AlamgirH

    Junior Member

  • Designer
  • 6 posts

Posted 28 December 2020 - 08:36 AM

I have won a contest 2 weeks ago sun day, 13/12/2020. The clients completed the contest. I have requested to withdraw payment. After Thursday, the payment is pending. I have contact with support, they said 1 infraction is occurred. They said they will approve the pending payment in the next Thursday. I have contacted with them, But they are not responding. Today 3 weeks is going on, My payment is pending yet. I have attached the screenshots.

Attached Files


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#2 sharie

sharie

    Admin

  • Administrators
  • 21358 posts

Posted 30 December 2020 - 05:27 PM

HI there

 

Your payout requested dated 12/13  We send payments  1 time a week, The last week was done  1 day early, your payout was delayed  1 week becasue of your infraction.

 

 

this reply was sent to you in line chat

 

Where do you see or get  3 weeks ?  your request was dated 12/13   ???

 

HI there

We send payments once a week, every Thursday. If your payout is on review could be for one or more reasons

1.This is your first win/payout
2.clipart review
3.low number of entries and contests entered
4.been inactive for then all of sudden back and win... we review this because we want to make sure you are you and no one hacked your account.
5. active infractions since last payout... infractions will always delay your payout so please follow rules and guidelines

I try to have payments under review cleared for the next payout

Thank you



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