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the client requests that the file be sent to email


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#1 Arox017

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Posted 13 September 2021 - 10:08 AM

hello sharie, if the client asks for the file to be sent to their email, before signing the handover, is it allowed or not, the client asks me to send the master file via email, but the handover has not been signed is it safe?
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#2 sharie

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Posted 13 September 2021 - 02:21 PM

HI there

no this should  stay in finalization  Please share the finalization url

 

Thank you


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#3 akasemiotik4

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Posted 13 September 2021 - 02:25 PM

dear sharie, I have a problem in the finalization phase, I can't upload the final file, because the file size exceeds the available upload capacity, and I can't change the file to a smaller size, is there a solution so that CH can immediately see the final file ?



#4 sharie

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Posted 13 September 2021 - 02:34 PM

ok  now more than once seems to be an issue  what is the file size  your zipped file ends up being?

 

you can upload the the ai files in zipped then upload zipped files in shared media for rest?



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#5 Arox017

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Posted 13 September 2021 - 02:56 PM

HI there

no this should  stay in finalization  Please share the finalization url

 

Thank you

thank sharie, please check finalization :) https://www.designco...rt/finalization



#6 Arox017

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Posted 13 September 2021 - 04:18 PM

HI there

no this should  stay in finalization  Please share the finalization url

 

Thank you

hello sharie what should I do again, CH told me and already signed the agreement and already downloaded the zip file on finalization. thanks :) https://www.designco...rt/finalization



#7 sharie

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Posted 14 September 2021 - 03:33 PM

Im not understanbding

 

Did you upload the source files to the finalization?

 

if so why do more need to be handed over now?  I went through the finalization comments and not finding any recent , last couple of days, no request for new files so im a little confused


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#8 Arox017

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Posted 14 September 2021 - 06:30 PM

yes I have uploaded the zip file to finalize. can you help me to close it. CH tells me that he has downloaded the zip file in the finalization. thanks sharia ;)

#9 aidar1

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Posted 15 September 2021 - 01:07 PM

Hi Admin

I was selected as 3rd place in Amory Court contest

 

https://www.designco...-court/entries/

 

I have uploaded all source file (zip file)

It's been 12 days and my file has not been  approved by CH

Can you help about this?

 

Thanks you

Best Regard



#10 sharie

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Posted 15 September 2021 - 06:51 PM

Hi there

 

Have you guys checked your finance page?

 

Thank you


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#11 Arox017

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Posted 16 September 2021 - 07:05 AM

Thank you sharie :)

#12 aidar1

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Posted 16 September 2021 - 01:05 PM

Hi there

 

Have you guys checked your finance page?

 

Thank you

Hi Sharie

I already checked

Thanks you so much



#13 allynien

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Posted 20 September 2021 - 01:54 AM

Hi Sharie. Upper East Side Estates has been in finalization for a few weeks now. All finals have been uploaded and there has been no followup since. Could you close it? 

 

https://www.designco.../finalization/ 

 

Thank you! 



#14 sharie

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Posted 22 September 2021 - 05:23 PM

Hi Sharie. Upper East Side Estates has been in finalization for a few weeks now. All finals have been uploaded and there has been no followup since. Could you close it? 

 

https://www.designco.../finalization/ 

 

Thank you! 

HI there

please check your finance page

Thank you


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#15 allynien

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Posted 22 September 2021 - 05:35 PM

Thank you again, Sharie. All the best. 






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