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Bad Gateway Error 502


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#1 imaliq

imaliq

    Senior Member

  • Designer
  • 293 posts

Posted 06 December 2022 - 07:15 AM

Dear DC,

I can't access my DC account, every time I log in the Bad Gateway Error 502 page always appears, I have tried all ways, changed browsers, used different devices, still when I try to login with my account it always goes to the error page, I don't know what's going on, but strangely I can access this forum via bookmarks in my browser... please help me, I have a contest I won to confirm in a few hours,

thanks this is what the error looks like and what my access looks like now


Edited by imaliq, 06 December 2022 - 07:17 AM.


#2 sharie

sharie

    Admin

  • Administrators
  • 21752 posts

Posted 06 December 2022 - 05:12 PM

HI there

 

This is a cloudflare issue  we are trying to work with cloudflare in your area. No other area  seems to be affected. 

Cloudflare changed the status of our request but didn't provide us with any reply. We'll continue trying to get an answer from the Cloudflare support team.

 

Im acting as a go between  for several designers right now form this part of the country.  I sent you the clients email  for your finalizationj

 

We are working to resolve  but have to wait for cloudflare.   right now we  unsure what to do.   I wonder if we have our designer reading this  that has development knowledge    .... Mr. Null?


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#3 imaliq

imaliq

    Senior Member

  • Designer
  • 293 posts

Posted 07 December 2022 - 02:25 AM

thanks a lot admins,

these two days, I really did a lot of things regarding this connection problem, a bit tired and frustrated, I submitted a service to the CDN platform and opened the communication forum there to find out about this problem and get a solution.

I thank you very much to DC for helping to understand my situation with the contest which I have to confirm and work hard to solve this connection problem,

now I have gained access to enter, hopefully it won't happen again and of course advice from some designers who understand or also experiencing this situation is urgently needed here. regards



#4 imaliq

imaliq

    Senior Member

  • Designer
  • 293 posts

Posted 07 December 2022 - 12:42 PM

it's very unfortunate, the server is having problems again, I was very happy a few hours ago to be able to access the DC again, now the Bad Gateway Error 502 has occurred again, the only DC page that I can access is the forums and that is I entered via the history tab....hope it's back to normal soon return...... :( :( :confused:



#5 sharie

sharie

    Admin

  • Administrators
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Posted 07 December 2022 - 03:46 PM

sadly there is not a thing we can do to resolve this.   The developers continue to work with cloudflare to help resolve this issue.   The odd thing  it is only in your area, your part of the world this is happened


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#6 ninjah

ninjah

    Junior Member

  • Designer
  • 17 posts

Posted 16 August 2023 - 01:13 AM

It's been 2 days I've had 502 bad gateway, I can't log in.
I've tried clearing cookies and cache in my browser but it still doesn't work.
I tried with 3 different browsers it doesn't work either.
I uninstalled the browser and reinstalled it still doesn't work.
I even tried logging in with a different device, with a different network, even with Android, it still doesn't work.
please helpme  I have a one-on-one project that I need to complete.


#7 ninjah

ninjah

    Junior Member

  • Designer
  • 17 posts

Posted 16 August 2023 - 01:23 AM

@imaliq and @sharie how could this be resolved? What are you doing? and how long do you have to wait? now I'm experiencing the same thing that you experienced before.
please share your experience of solving this problem. thank you


#8 ninjah

ninjah

    Junior Member

  • Designer
  • 17 posts

Posted 16 August 2023 - 08:39 AM

hi sharie, I inform you that now the network is secure, I can login again. thank you for your efforts and your team.
you guys are awesome. Good Job..!!
thank you..  :D

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